Privacy Policy
Last updated: January 2025
Klop (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our budgeting application and related services.
Information We Collect
Section titled “Information We Collect”We collect information you provide directly to us:
- Account Information: When you create an account, we collect your name, email address, and password.
- Financial Data: With your permission, we connect to your bank accounts to import transaction data. We store transaction details including amounts, dates, descriptions, and merchant information.
- Budget Information: We store the budgets, categories, and financial goals you create within the app.
- Communications: If you use our WhatsApp integration, we process messages you send to manage your budget.
- Receipts: If you upload receipt images, we process and store them to help track your expenses.
How We Use Your Information
Section titled “How We Use Your Information”We use the information we collect to:
- Provide, maintain, and improve our budgeting services
- Automatically categorise and match your bank transactions to budget items
- Send you notifications about your budget status and financial goals
- Respond to your questions and provide customer support
- Process receipt images to extract transaction details
- Analyse usage patterns to improve our services
Bank Account Security
Section titled “Bank Account Security”Your financial security is our top priority:
- We use secure OAuth connections to link your bank accounts
- We never store your bank login credentials
- Bank connections are read-only—we cannot move or transfer your money
- All data is encrypted in transit and at rest
Data Sharing
Section titled “Data Sharing”We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: We work with third-party services (such as cloud hosting and bank connection APIs) that help us operate our service. These providers are bound by confidentiality agreements.
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
- Account Sharing: If you share a budget with other users, they will see the shared budget data.
Data Retention
Section titled “Data Retention”We retain your data for as long as your account is active. You can request deletion of your account and associated data at any time by contacting us.
Your Rights
Section titled “Your Rights”You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Disconnect your bank accounts at any time
- Export your budget data
Cookies and Analytics
Section titled “Cookies and Analytics”We use essential cookies to keep you logged in and remember your preferences. We may use analytics tools to understand how our service is used and to improve it.
Children’s Privacy
Section titled “Children’s Privacy”Our service is not intended for children under 18. We do not knowingly collect information from children.
Changes to This Policy
Section titled “Changes to This Policy”We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the app.
Contact Us
Section titled “Contact Us”If you have questions about this Privacy Policy or our practices, please contact us at: [email protected]