Privacy Policy

Last updated: January 2025

Klop ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our budgeting application and related services.

Information We Collect

We collect information you provide directly to us:

• Account Information: When you create an account, we collect your name, email address, and password.
• Financial Data: With your permission, we connect to your bank accounts to import transaction data. We store transaction details including amounts, dates, descriptions, and merchant information.
• Budget Information: We store the budgets, categories, and financial goals you create within the app.
• Communications: If you use our WhatsApp integration, we process messages you send to manage your budget.
• Receipts: If you upload receipt images, we process and store them to help track your expenses.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our budgeting services
• Automatically categorise and match your bank transactions to budget items
• Send you notifications about your budget status and financial goals
• Respond to your questions and provide customer support
• Process receipt images to extract transaction details
• Analyse usage patterns to improve our services

Bank Account Security

Your financial security is our top priority:

• We use secure OAuth connections to link your bank accounts
• We never store your bank login credentials
• Bank connections are read-only—we cannot move or transfer your money
• All data is encrypted in transit and at rest

Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: We work with third-party services (such as cloud hosting and bank connection APIs) that help us operate our service. These providers are bound by confidentiality agreements.
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
• Account Sharing: If you share a budget with other users, they will see the shared budget data.

Data Retention

We retain your data for as long as your account is active. You can request deletion of your account and associated data at any time by contacting us.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Disconnect your bank accounts at any time
• Export your budget data

Cookies and Analytics

We use essential cookies to keep you logged in and remember your preferences. We may use analytics tools to understand how our service is used and to improve it.

Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the app.

Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

[email protected]